The payment of deposit and car rental service is made in the same form. You can not combine service payment and deposit by different methods, that is, it's paid by card, it's cash, and that's ....
How to pay:
НYou can not pay the deposit with the card, but rent in cash or vice versa. This difficulty is caused by the requirements of legislation and taxation in Georgia.
There are 3 insurance:
Mileage is limited when renting a car for up to 4 days (250 km a day), when renting a car for 5 days or more, you get unlimited mileage. Mileage can be limited in the preparation of the special provisions and exclusive offers from us. Getting a car for up to 4 days with unlimited mileage possible for an additional charge.
Additional payment is available for:
Rental period begins from the date of receipt of the vehicle and is considered by the day. 1 day is 24 hours from receipt of the vehicle. The excess of the rental period for a few hours paid as additional days, no matter how long the car has been exceeded.
Vehicle transmitted with a certain amount of fuel and with the same amount have to be returned. When the car is returned with less fuel – customer will be charged for missing liters. Use petrol brand "Premium" (similar to the 95th brand), for diesel cars - diesel. The cost of gasoline at the gas station - about 1 euro per 1 liter.
Speed limits are handled absolutely everywhere, even in every street you will see here the allowed speed. The city limits were set at 40, 60, 80 km / h.
Driving on the highway as well adjusted characters: 90 km / h, highway 110 km / h.
On the slopes and the city video cameras that capture speeding, running a red light, turn forbidden. When you commit such an offense, within 10 days (max) comes sms message (in this case our company), and then for a month - in writing. Failure to pay penalty payments threatens double. If video fine offense, pay the fine will be the owner of the car, that is our company, this is why we hold the deposit up to 10 days (refund to the card, transfer, in our office in your country or in Georgia). Video fines occurs even when you have passed the stop line at the intersection.
Police everywhere very much, everything is controlled, divided into squares. When you call the police, the response rate will be 3-5 minutes. Even if you do not call the police after a traffic accident, it is likely to arrive itself within 5 minutes, thanks to video cameras.
When you commit a violation by the police, such as crossing a continuous line marking, talking on mobile, not wearing a seat belt, you just stop your car and caught up with discharged fine.
Any bribes police can not be offered - handcuffs dressed immediately, the police have video camera in the car, on their forms, do not take bribes.
Make an order if you have already decided the dates of rental. If the time of car rent falls on holidays, or high season, then it is better to rent a car in advance, because а lot of people rent at the same period. It is better to make a reservation at least one week before the trip.
We always send the e-booking number and details of reservstion on e-mail. All the prices on the site are relevant, according to your chosen period. If you noticed an inaccuracy – please let us know.
The reservation can be paid or not paid. Priority always has a paid reservation. Also we provide a discount with 100% paid orders.
A prepayment booking is always made at the rate of 20% of your order (the whole cost of the order except for the deposit), if you want to receive the car:
Any partial prepayment for renting is credited to the amount necessary to pay for the rent. So if you made a prepayment, then at the place of collection a car you have to make an additional payment based on the balance of the amount.
You can rent a car in such ways:
Reservation is 100% verification of your order. After completing your application, we will contact you and you will receive a booking confirmation by phone or by e-mail.
You are given a unique booking number. Upon verification of the reservation and making an advance payment, you will have an electronic voucher, which is a confirmation of your reservation.
The reservation is made for the car class and the gearbox. We will certainly take into account your wishes regarding the car and we will try to provide the car chosen by you. If the class has several subclasses that differ in price, you will be offered only a car from this subclass.
Payment is possible in such ways:
You can cancel your paid reservation at any time. In order to cancel the reservation, use the My RACE service or write to us at mail firstname.lastname@example.org
Cancellation of the paid reservation with a 100% refund of money paid on reservation is possible:
In other cases the prepayment will not be refunded. Terms of refund can be different if you take a car on a special offer and on our website, under this special offer there are other cancellation dates with a refund of prepayment.
If you use the tariff and the service to pay now, you need to make payment within 2 hours, otherwise the application have to be re-created or a letter specifying the possibility of paying for the order have to be written.
If you want to make an advance payment for a standard reservation, it have to be paid within 7 days from the date of reservation, except if your car order falls on dates less than 7 days from the time of reservation.
We provide customer service 24 hours a day, 7 days a week. All orders are serviced irrespective of working hours or non-working hours of the office, if they are pre-made and confirmed.
Standard working hours of our offices Monday - Friday from 10 am to 18-45 pm (in Tbilisi). We will serve you without additional surcharges from 08 to 19 hours from Monday to Friday, despite the fact that this is our non-working time. At other time we will also serve you, an additional fee will be charged if you receive / return the car earlier than 08 am or later than 19 hours or on Saturday, Sunday, public holidays.
If you receive a car at the airport, please indicate the number of your flight and arrival time, we will meet you, if the aircraft is late, we will still wait for you and your order will be valid. If you do not arrive on the specified flight, your order will be canceled.
If you receive a car in the office, indicate the time of receipt, when you want to visit our office. If you do not come at a specified time, and we cannot reach you (phone is disconnected, you do not respond our letters), your order will be canceled, if your order is paid, we will hold the car for next 12-24 hours for you, and after that it will be canceled without refund of paid reservation. If we have contacted you, but you transfer the reservation for other dates, the previous reservation (payment) is canceled no refund, and you can accept a new application.
The calculation is automatic, taking into account all the details of your order place and the time of collection and return the vehicle. Choosing different places to receive and return the car, you can get a different final rental price. In order to understand the reason for the different prices, click on the Order Details - here you can check all the additional services or order additional equipment.
All real photos of cars you can see in our car park by clicking on the details on any car.
We recommend you to read FAQ. There are you can find questions that asked frequently by our customers and answers.